WatchGuard Introduces Agentic AI Digital Workforce for Security Operations
WatchGuard Technologies, a cybersecurity company for MSPs, has introduced "Rai", an agentic AI digital workforce platform designed to automate cybersecurity and IT operations tasks. The platform uses AI agents to assist with functions such as threat monitoring, incident response, and operational workflows. The goal is to help organizations and managed service providers reduce manual workloads while improving response times and operational efficiency. As an always-on digital worker, Rai offers MSPs a new kind of workforce that operates continuously, is scalable, and is an extension of security teams with its detection, correlation, and threat response capabilities.
The AI-driven system is intended to work alongside human administrators, providing automation and decision support across security environments. The platform focuses on streamlining repetitive tasks while maintaining visibility and control over security operations. Cybersecurity teams continue to face growing pressure from expanding attack surfaces, staffing shortages, and increasing alert volumes. Rai’s decision-making process is fully visible through the new WatchGuard Insights Hub, providing MSPs with detailed insights in a convenient dashboard.
Posted by Pure AI Editors on 05/11/2026