3M Unveils AI Tool to Speed Access to Technical Knowledge
3M, a Fortune 500 company whose inside-data-center segment is seeing explosive double-digit growth due to AI-driven tech sector demand, has launched "Ask 3M," an AI-powered tool intended to provide employees with faster access to the company's technical knowledge and subject-matter expertise. The platform uses artificial intelligence to help users locate information, answer technical questions, and connect with relevant experts across the organization.
Customers can ask questions in plain language and receive quick answers on topics such as finding the right 3M adhesive or tape for specific applications, locating information on 3M products, and identifying recommended methods for solving problems. Ask 3M's conversational interface will feel familiar to users of AI chat tools, but its answers are grounded in verified 3M documentation, company expertise, and validated product knowledge, not open internet data.
According to 3M, the system is designed to reduce the time employees spend searching for specialized information and to make institutional knowledge more accessible across business units. The tool can draw on internal resources to surface relevant insights and support decision-making in research, engineering and operational functions.
Posted by Pure AI Editors on 06/22/2026