Quiq Expands AI Agents Across the Customer Service Lifecycle
Quiq, an enterprise agentic AI platform, announced Voice AI, an expanded AI agent designed to support customer interactions across the full customer journey, from initial engagement to ongoing service and support. The platform enables AI agents to manage tasks such as answering inquiries, routing requests, providing recommendations, and assisting with support workflows. The goal is to help organizations automate customer communications while maintaining continuity across channels and touchpoints. Quiq allows organizations to resolve customer needs from start to finish while preserving context, brand voice, and operational oversight.
The AI agents are designed to integrate with existing customer engagement systems and enterprise applications, allowing businesses to deploy automated workflows without replacing current infrastructure. The platform also includes tools for monitoring and managing agent performance. Quiq also introduced a new brand that reflects how customer experience is evolving in the age of AI, with a clearer articulation of what differentiates the platform.
Posted by Pure AI Editors on 05/11/2026