The Fast Track to AI: Wescom’s Journey to Unified, Intelligent Support

Discover how Wescom Financial Credit Union reimagined customer support by unifying 35 systems into a single, consistent view — without costly rebuilds.

In this on-demand session, hear from leaders at Wescom, Microsoft and Informatica to see how generative AI (GenAI) and agentic artificial intelligence (AI) can help your IT team streamline operations and scale automation across your tech stack.

Learn how intelligent integration can accelerate transformation without disrupting service as well as how you can:

  • Reduce support calls by 30 seconds with AI-generated summaries
  • Analyze 100% of interactions to improve service quality
  • Build a unified member view across 35+ applications
  • Scale GenAI workflows to resolve issues on first contact

Watch now!


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