Practical AI
Beyond the Blueprint: Mastering Prompting as the New Code for Practical AI Applications
The era of merely experimenting with artificial intelligence (AI) is over. Today, organizations and innovators require truly practical applications that deliver measurable business value and superior business outcomes, integrating seamlessly into everyday operations.
This mandate for real-world performance and scale, combined with the meteoric rise of AI-driven development capabilities, has triggered a profound shift away from older development methodologies, redefining the very nature of application building and redefining the popular term "citizen developer." For those business professionals accustomed to the structured environments of low-code/no-code (LCNC) platforms, this transition is dramatic: the interface for creating value is moving from visual tools and fixed logic toward natural language conversation with sophisticated generative models.
Advice from a Recognized AI Expert
Rajeev Kapur, a three-time CEO, keynote speaker, and AI advisor, stands at the forefront of this shift. Recognized globally for translating complex technology into clear, actionable strategies, Kapur was named #1 on Forbes' "Top 5 AI Leaders Bringing Artificial Intelligence to Everyone."
His bestselling guide, Prompting Made Simple: How to Use ChatGPT and Unlock the Power of AI (published July 2025), serves as the definitive manual for navigating this change. Kapur's core message for those transitioning from LCNC platforms is: "You don't need to code; you just need to know how to ask the right questions.'
Prompt Engineering
This philosophy suggests that the mastery of prompting, defined as the thoughtful structuring of natural-language instructions to produce better outputs from a generative AI model, is the "most valuable new skill of the 21st century."
By treating AI as a competent, literal assistant and learning how to communicate with it clearly, 99% of the population who are not AI engineers can utilize these tools to "enhance your life" and achieve "superhuman productivity, creativity, and decision-making," according to Kapur.
What to Bring: The Enduring Value of Human Context
The shift from LCNC tools to an AI-driven conversational paradigm does not negate professional acumen; rather, it underscores the importance of core human skills. Kapur stresses that the "real winners will be those who combine human judgment and creativity with AI's speed, accuracy, and scale."
One of the most valuable assets a transitioning business professional can bring is the ability to communicate eloquently and imaginatively. Kapur observes that, to master AI, you must become a storyteller. Skills traditionally associated with liberal arts majors, English majors, or journalists, such as the ability to write and describe nuance, are now critical to AI success. As demonstrated by one user's practice of dictating all context (relationships, goals, collaborations) into ChatGPT before asking for an introductory email, Kapur explains that providing this story results in output with "extra layers of emotional resonance."
This storytelling prowess translates directly into providing context. Whether tackling a business challenge or seeking a solution for a new product, Kapur says the key is the ability to "storytell your issue, the challenge you're facing or the opportunity you might have" to achieve better results. Kapur, who also authored AI Made Simple, advises maintaining curiosity and openness as these qualities matter far more than deep technical expertise.
What to Leave Behind: The Search Engine Mindset
Kapur identifies several now-outdated development and interaction habits that reduce successful AI use. Transitioning business professionals must abandon the tendency to treat generative models like basic search engines.
True innovators must shed the expectation that AI can read minds or provide human-like reasoning without guidance. What we call "AI" today is an incredibly sophisticated pattern-recognition tool.
When a user approaches ChatGPT by "firing off short, search-engine-style queries" (such as "marketing strategies"), they receive only generic, surface-level, or "cookie-cutter responses." Kapur uses a vivid analogy in Prompting Made Simple: approaching AI vaguely is like a diner simply demanding "Give me soup" and then being enraged when they receive tomato soup instead of the chicken noodle they wanted, yet failed to specify.
The need to code in the traditional sense is no more. The fear that one must possess high-level technical skills must be overcome, replaced by the need to learn how to "ask the right questions." If the AI output is "dumb," it is usually the user's fault for not providing sufficient detail and context.
New Skills to Develop: The Art of Prompting Mastery
The single most critical new skill is prompting, and Prompting Made Simple provides the frameworks necessary for its mastery. This skill allows users to transform the AI from a "frustrating black box into a reliable 24/7 assistant". Two key techniques Kapur advocates are Persona-Based Prompting and Chain Prompting.
- Persona-Based Prompting: This technique transforms the AI from a general database into a specialized expert or mentor. By telling the AI to "take on the persona" of an expert (such as an "amazing therapist," "Warren Buffett," or "Steve Jobs 2.0"), the user provides crucial context that guides the response, leading to much better results. This allows users to build a "virtual committee" of experts, enabling them to review complex problems, such as promotional investment decks, by asking the questions Mark Cuban or Elon Musk would pose.
- Chain Prompting (Structured Dialogue): Success lies in creating structured conversations by breaking complex requests into manageable, iterative steps. Kapur advises beginners, "Don't worry that you don't get the prompt right the first time; it's okay". Developers should start the conversation and refine the output two or three times, going "deeper down the rabbit hole" until the desired result is achieved.
For structuring these complex requests, Kapur uses a detailed framework (RTCA), which dictates giving the AI the Role it should play (e.g., expert chef), the Task (e.g., opening a restaurant), the essential Context (e.g., previous restaurant experience), and finally, the Ask (e.g., come up with a plan).
Recommended Best Practices and Expected Improvements
Kapur insists that AI must be treated as a powerful tool, not a perfect oracle, and he offers four essential best practices:
- Augment, Don't Delegate Fully: Use AI as a partner to augment human efforts. For example, use AI to analyze blood work data or brainstorm book ideas, but always retain human oversight. Always keep a human-in-the-loop.
- Insist on Detail: Remember that the AI needs "clear, specific instructions to excel". The more details provided, the better the generative AI will deliver.
- Double-Check Everything: AI models, even advanced versions like ChatGPT-4, remain imperfect and will occasionally "hallucinate"—confidently stating false information. Users must "recheck your work, double check your work."
Again, keep that human-in-the-loop.
- Protect Sensitive Data: Never input specific personal modifiers such as bank account numbers, passwords, or names into the prompt window.
Expected Improvements in Results
By mastering prompting as outlined in Kapur's Prompting Made Simple, non-technical business professionals can expect profound performance gains and efficiency improvements. They unlock "superhuman productivity, creativity, and decision-making."
The combination of human context and AI speed enables improvements not only in efficiency (taking less time for tasks like follow-up emails) but also in quality, producing output with "extra layers of emotional resonance." Furthermore, AI offers unprecedented scale; Kapur provides the example of an 18-year-old entrepreneur who built a $2 million annual revenue company using ChatGPT as their only employee, utilizing the tool for everything from product design to generating Instagram and TikTok marketing scripts.
The Importance of the Skill of the Human-in-the-Loop
The shift from LCNC to AI-driven applications requires professionals to transition from managing visual flowcharts to managing strategic conversations. Like trading a Mitsubishi Mirage for a Ferrari, Kapur warns, the performance is limited only by the driver's skill: "the AI is only going to be dumb if you allow it to be dumb." Mastery lies in expertly steering the conversation through precise and imaginative prompting.
About the Author
Technologist, creator of compelling content, and senior "resultant" Howard M. Cohen has been in the information technology industry for more than four decades. He has held senior executive positions in many of the top channel partner organizations and he currently writes for and about IT and the IT channel.